General Support
For billing, technical issues, feature requests, data corrections, or general questions, please email us at:
We aim to respond to all support emails within 2 business days. Priority support is provided to Elite-tier subscribers.
Business Information
Operator: Boobesh Dasarath
Trading as: Systematic Traders Official Club (STOC)
Product: STOC Screener
Website: www.stocscreener.com
Email: support@stocscreener.com
Address: 210, Vasantham Colony - Vasuki St, Thandalam, Chennai, Tamil Nadu 600128, India
Grievance Officer
In accordance with applicable Indian information technology, consumer protection, and data protection laws, the contact details of the Grievance Officer are:
Name: Boobesh Dasarath
Designation: Grievance Officer
Email: support@stocscreener.com
Address: 210, Vasantham Colony - Vasuki St, Thandalam, Chennai, Tamil Nadu 600128, India
The Grievance Officer handles complaints related to personal data, account access, payments, refunds, billing disputes, data accuracy, and service quality. Complaints will be acknowledged within 24 hours and we aim to resolve them within 15 days of receipt.
How to File a Grievance
To file a formal grievance, email the Grievance Officer at support@stocscreener.com with the subject line GRIEVANCE - [Your Issue] and include your full name, registered account email, description of the issue, relevant dates, supporting documents or screenshots, and your preferred resolution.
Data Accuracy & Reporting Issues
If you believe data displayed on STOC Screener is incorrect, email support@stocscreener.com with the symbol, screen, and what you believe is incorrect. We will investigate within 2 business days.
Legal Notices
Boobesh Dasarath
d/b/a Systematic Traders Official Club
210, Vasantham Colony - Vasuki St, Thandalam, Chennai, Tamil Nadu 600128
India
Email: support@stocscreener.com